Shipping Policy

At Mitranis, every saree is carefully packed with attention and care to ensure it reaches you safely and beautifully. We work with trusted delivery partners to provide a smooth shipping experience across India.

Please read our shipping policy before placing your order.

Order Processing

• Orders are usually processed within 2–4 business days after confirmation.
• During festive seasons, sales, or high-order periods, dispatch timelines may be slightly extended.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order is shipped, tracking details will be shared via email or WhatsApp.

Shipping Availability

🚚 Shipping Across India

We currently deliver across India through reliable courier partners.

At this time, international shipping is not available directly through our website. For international order queries, customers may contact us separately.

Shipping Charges

• • Shipping charges are calculated at checkout based on delivery location and order value.
  • Any additional delivery charges (if applicable for remote locations) will be communicated before dispatch.

Estimated Delivery Time

Estimated delivery timelines may vary depending on your location:

• Metro Cities: 3–7 business days
• Other Cities & Towns: 5–10 business days

Please note that delivery timelines are estimates and may occasionally be affected due to:

• weather conditions
• courier delays
• regional restrictions
• unforeseen circumstances

Order Tracking

Once your order is dispatched, you will receive:

• shipment confirmation
• tracking ID
• courier partner details

You can track your shipment directly through the courier website.

Packaging

Every Mitranis order is packed with care to protect the beauty and quality of handcrafted sarees during transit.

As many of our products are handwoven and delicate in nature, we ensure safe and secure packaging for every order.

Incorrect Address & Delivery Issues

Please ensure that the shipping address and contact details provided at checkout are accurate.

Mitranis will not be responsible for delays or failed deliveries caused by:

• incorrect address details
• incomplete contact information
• unavailability of the recipient during delivery attempts

Additional re-shipping charges may apply in such cases.

Delayed Deliveries

While we strive to ensure timely delivery, certain delays may occur beyond our control. We appreciate your patience and understanding in such situations.

If your order is significantly delayed, please contact our support team for assistance.

Need Assistance?

For shipping-related queries, feel free to contact us during office hours:

📧 Email: mitrani.sengupta@gmail.com
📱 WhatsApp/Call: 096749 54846

✨ Thank you for supporting authentic Indian handloom and artisan craftsmanship through Mitranis.